➡️What is partial status?

Partial Status is when we partially refund the remains of an order. Sometimes for some reason, we are unable to deliver a full order, so we refund you the remaining undelivered amount. Example: You bought an order with quantity 10,000 and charges 100Rs, let's say we delivered 9 000 and the remaining 1 000 we couldn't deliver, then we will "Partial" the order and refund you the remaining 1 000 (10Rs in this example). You can try placing a New Order again.

➡️What is Refill?

When there is drop in the Followers or Likes, then the Quantity which is dropped will be given again by the Prosmm without any Extra Charges. Click on the Refill button on the order page to get a refill.

➡️When Will My Order be Completed?

In Most Cases, The Orders get Completed within 24 Hours. In an Extreme rare case if the Order isn't Started You can Always Create a Support Ticket if an Order is not Started Even After Passing 24 Hours.

➡️Order Canceled?

If your Order Status is Showing Cancelled, Don't Worry. It may happen in some extreme cases. Check whether the Account is in Private and the link provided is Working. Sometimes the order will be Cancelled from the server-side if cant able to deliver. 

IMPORTANT: Please do not use more than one Package to the same link Unless the Previous one is Completed/Partial/Cancelled. We cannot give you the correct followers/likes number in that case. We will not refund these orders. Canceled Orders Will be Refunded Automatically to your Panel.

NOTE: You should not place two orders for the same Link either in the Prosmm Panel or any other Resellers Panel. A refund will not be done in this case. SMM panel

➡️  What is •Instagram mention •

Instagram Mention is when you mention someone on Instagram (example @abcde this means you have mentioned abcde under this post and abcde will receive a notification to check the post).
Basically the Instagram Mentions [User Followers], you put the link of your post, and the username of the person that you want us to mention HIS FOLLOWER

➡️ What is Start Counter

Start count is the number of current followers, likes, views the page / post have which you order.
Example: Your Instagram page have 1000 followers now. If you order followers service on our website then the order start count will be 1000

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